FAQ

Yes, but it only takes a few moments. And it will save you time when ordering further boxes. We’ll already know how many people you usually cook for, the kinds of things you like to eat and where we should deliver, and you can change any of these details at any time by logging in and heading to your Account page.

Depends on what you’re cooking! Our prices change depending on the recipe and quantity, so you can build each box to suit you and your lucky dining companions.

No, you are free as a bird and you can cancel at any time. The subscription system is there purely for your convenience.

Of course. Just select the order in your 'My Deliveries' page, or contact our customer support team 4 days before your dispatch date by emailing contactus@feastbox.co.uk or calling 02039503449.

Cancelling or pausing a subscription with one click means you can recover your account conveniently at any time. But if you’re looking for a totally clean break, you can call our customer support team on 02039503449. You will need to confirm your account login details, registered address and last order number.

Due to the nature of our warehouse and our suppliers’ packing processes, we can’t guarantee that any of our recipes are 100% gluten or allergen free— please note the disclaimer at the bottom of every page. But clicking on a recipe allows you to view the general nutrition and ingredient information.

We have a varied selection of vegan and vegetarian recipes every week, and you can easily filter our menu by dietary preference as well as cuisine type.

A minimum of two and a maximum of four, ensuring that every meal in your box can be cooked with delicious fresh ingredients.

Aside from the absolute basics (oil, salt, pepper, sugar) it’s all in the box.

If you aren't home, our couriers will leave your box in a designated safe place (at your own risk) so that it's waiting for you when you return, rather than being returned to the depot and losing its freshness. If you forget to leave instructions, our couriers will use their own discretion when choosing a safe place.

Our boxes are insulated with Woolcool, which keeps perishable items fresh for forty eight hours. So please make sure they are either in the fridge or on your plate well before then.

You can pay via debit or credit card. Simply enter those details when you register and we will automatically take payment from box to box. Payment will be taken as soon as you complete your order.

This is very unusual and we do apologise. You can live chat with us via the green button in the bottom corner of your screen. If we’re currently unavailable, please leave your query, name and email address and we will get back to you as soon as we can. Alternatively, you can contact our customer support team on 02039503449 or email contactus@feastbox.co.uk. Either way, we'll make it right.

Sorry to hear about this. We take quality and service very seriously. You can live chat with us via the green button in the bottom corner of your screen. If we’re currently unavailable, please leave your query, name and email address and we will get back to you as soon as we can. It would be really helpful to have a few pictures of the product so we can quickly address the issue. Alternatively, you can contact our customer support team on 02039503449 or email contactus@feastbox.co.uk.